Frequently Asked Questions

  1. What types of bathroom fixtures do you offer?

Explore our wide range of bathroom fixtures, including faucets, sinks, showers, bathtubs, toilets, and more.


  1. Are your bathroom fixtures certified by PUB?

Yes, all our products are certified by PUB Singapore with the WELS Label.


  1. How can I choose the right fixture for my bathroom?

Our product descriptions provide detailed information about each fixture's features, dimensions, and specifications to help you make an informed choice. Additionally, if you couldn't find the products that you want on our website, you can contact our friendly customer support for personalized assistance.


  1. Do you offer installation services for the fixtures?

Yes, we do! Please PM our friendly customer support officer for the installation prices.


  1. Are replacement parts available for your fixtures?

Yes, we offer replacement parts for many of our fixtures. Feel free to contact us with the specific part you need, and we'll be glad to assist you.


  1. Do you offer warranties on your products?

Yes, we offer warranties on most of our products. Warranty information can be found on each product page. Be sure to review the details of the warranty coverage.


  1. What payment methods do you accept?

We accept all major credit and debit cards, as well as PayNow / PayLah.


  1. How do I track my order after purchase?

Once you've made an order, you'll receive a confirmation email and also track your order status on our website. Our customer service officer will contact you on the following working day to arrange shipment for your order.


  1. What is my item is damaged or deemed faulty during installation?

We will provide a 1-1 replacement for the damaged item or a compatible one at the similar price point.


  1. How can I contact your customer support?

You can WhatsApp our customer service agent at +65 9072 4077.


  1. Do you offer bulk or wholesale pricing?

Yes, we offer bulk and wholesale pricing for larger orders. Contact our sales team to discuss your specific requirements and get a personalized quote.


  1. Do you ship internationally?

For now, we only ship within Singapore.


    14. What do you meant by "Best Price Guarantee"?

Simply meant that if you find other showroom or dealers that is selling the same product at a lower price, we will match it. T&C applies


  1. How can I stay updated on your latest products and promotions?

Subscribe to our newsletter and follow us on social media to stay informed about new product launches, special offers, and more.